Program Manager, Database and Analytics Worldwide GTM

Amazon - Arlington, VA

Full-time - Mid Level

Arlington, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The AWS Analytics team is seeking an experienced Program Manager for Business Programs to drive the implementation of business programs that enhance customer adoption of AWS Database and Analytics services. This role involves collaboration with various stakeholders to create impactful programs that support sales teams, partners, and customers, ultimately driving revenue and identifying new opportunities.

Responsibilities

• Serve as a key member of the Worldwide Specialist Go-To-Market team focused on AWS market and technical strategy for database and analytics services.
• Envision, propose and assist in the creation of new mechanisms, processes, and programs to improve customer experience, sales team effectiveness, employee experience, and business performance.
• Work closely with sales/GTM leaders, front-line managers, and cross-functional stakeholders to define, execute, and continually improve business programs.
• Prepare and deliver business reviews and key updates to senior management regarding progress, including escalating roadblocks and challenges.
• Create, design, and maintain internal facing sites for various business and training programs.
• Coordinate, manage and run internal and external events for sales teams and customers.
• Develop long-term strategic partnerships in support of strategic customers in key market segments.
• Navigate a high volume of requests across multiple stakeholders and cross-functional teams in a fast-paced environment.
• Define and implement scalable processes to organize, launch, and facilitate various business programs.
• Collaborate with teams to define and track objectives, goals, and deliverables.
• Communicate program objectives, goals, and progress effectively to upper management.
• Strive for high standards and continuously work to invent and simplify.

Requirements

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Nice-to-haves

• 2+ years of driving process improvements experience.
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

Benefits

• Flexible working culture to support work-life harmony.
• Endless knowledge-sharing and mentorship opportunities.
• Career-advancing resources to help develop professionally.