Program Manager, Database and Analytics Worldwide GTM

Amazon - Arlington, VA

Full-time

Arlington, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Program Manager for Business Programs within AWS Database and Analytics is responsible for defining, establishing, and facilitating the implementation of business programs to support the worldwide go-to-market (GTM) team. This role aims to accelerate customer adoption of AWS Database and Analytics services, drive revenue, and identify new opportunities. The Program Manager will collaborate with various internal stakeholders and partners to create impactful programs that enhance customer experience and business performance.

Responsibilities

• Serve as a key member of the Worldwide Specialist Go-To-Market team focused on driving AWS market and technical strategy for database and analytics services.
• Envision, propose, and assist in the creation of new mechanisms, processes, and programs to improve customer experience, sales team effectiveness, employee experience, and business performance.
• Work closely with sales/GTM leaders, front-line managers, and cross-functional stakeholders to define, execute, and continually improve business programs.
• Prepare and deliver business reviews and key updates to senior management regarding progress, including escalating roadblocks and challenges.
• Create, design, and maintain internal facing sites for various business and training programs.
• Coordinate, manage, and run internal and external events for the sales team and customers.
• Develop long-term strategic partnerships in support of strategic customers in key market segments.
• Navigate a high volume of requests across multiple stakeholders and cross-functional teams in a fast-paced environment.
• Define and implement scalable processes to organize, launch, and facilitate various business programs.
• Collaborate with appropriate teams to define and track objectives, goals, and deliverables.
• Communicate program objectives, goals, and progress effectively to upper management.
• Strive for high standards and continuously work to invent and simplify.

Requirements

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Nice-to-haves

• 2+ years of driving process improvements experience.
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

Benefits

• Flexible working culture that values work-life harmony.
• Endless knowledge-sharing and mentorship opportunities.
• Career-advancing resources to help develop professionally.