Program Manager (Department Manager)

$73,690 - $136,541/Yr

United States Department of the Treasury - Kansas City, MO

Part-time,Full-time - Manager

Onsite - Kansas City, MO

Executive, Legislative, and Other General Government Support

About the position

The Program Manager (Department Manager) position at the Department of the Treasury involves overseeing the Taxpayer Services Division, where the incumbent will define business goals, develop work plans, and manage subordinate managers and supervisors. This role requires strategic planning, effective communication, and the ability to resolve administrative and technical issues while ensuring compliance with regulations and optimizing resource utilization.

Responsibilities

• Define business goals and develop work plans with short and long-term priorities.
• Direct, coordinate, and oversee work plans through subordinate managers and supervisors.
• Assign work based on priorities and employee capabilities.
• Evaluate program implementation and effectiveness.
• Provide guidance and counsel to subordinates in resolving administrative and technical problems.
• Manage relationships with functional executives and officials of other agencies.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers.
• Serve as the reviewing official on evaluations and performance recognition or disciplinary actions.
• Manage and resolve group grievances and employee complaints.
• Make decisions on routine and non-routine personnel-related actions.
• Serve as a coach and mentor to subordinate managers and employees.
• Initiate ways to improve efficiency and quality of work.

Requirements

• One year of specialized experience equivalent to the next lower level in the Federal Service.
• Experience applying management techniques and labor relations concepts.
• Experience in compliance programs and staff hour planning methods.
• Experience with work systems affecting assigned functions and decisions.
• Experience in budget and fiscal methods for maintaining an organization.
• Experience applying communication techniques to interact with customers.
• Experience applying regulations and official guidance for program planning and implementation.

Nice-to-haves

• Experience in a federal agency or similar public sector environment.
• Advanced degree in a relevant field.

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling
• Telework eligibility
• Retirement benefits