Program Manager for Child Protective Services (Social Services Administrator IV)

$73,957 - $119,492/Yr

State of Maryland - Annapolis, MD

Full-time - Manager

Annapolis, MD

1,001-5,000 employees

Executive, Legislative, and Other General Government Support

About the position

The Program Manager for Child Protective Services is a leadership role within the Maryland Department of Human Services, responsible for developing, planning, and implementing Out of Home Care Services. This position involves evaluating current programs, clarifying policies to address family needs, and ensuring effective service delivery to reduce risks to children. The role requires collaboration with supervisors and community partners to enhance service models and maintain high-quality outcomes.

Responsibilities

• Review and analyze all DHS programs designed to deliver Out of Home Services to families.
• Identify key components to effective models of service delivery.
• Develop and support a team of supervisors to work with the Program Manager in developing a continuum of services for Out of Home Family Services.
• Identify training needs for staff and manage the training and assimilation of professional staff.
• Provide customer service to both internal and external customers that meets or exceeds departmental standards.
• Cultivate a culture of inclusion for all employees.
• Provide clinical and administrative supervision and professional development to 5 supervisors and other team members.
• Oversee and manage all current grants, contracts, and budgets for the programs within Out Home Family Services.
• Identify and develop proposals for competitive funding/grant opportunities.
• Review, monitor, and evaluate program priorities and effectiveness, developing policy and procedures as needed.
• Compile statistics, track expenditures, and gather data regularly to ensure outcome-based decision-making.

Requirements

• A Master's degree in social work from an accredited college or university.
• Seven years of professional experience in a social work capacity in a public or private agency or institution, with five years in an administrative supervisory or consultative capacity.

Nice-to-haves

• One year experience working with community partners.
• One year of experience managing or overseeing a budget and tracking data.
• One year of customer service experience in a social services agency.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid parental leave
• Annual leave
• Sick leave
• Parental leave
• Holidays
• Pension
• Telework eligibility