ServiceNow - Santa Clara, CA

posted 20 days ago

Full-time - Senior
Santa Clara, CA
Professional, Scientific, and Technical Services

About the position

The Program Manager for Global Executive Marketing at ServiceNow is responsible for leading strategic initiatives that engage C-suite executives globally. This role focuses on developing and executing cross-functional programs that foster collaboration and drive growth by building meaningful relationships with key leaders. The Program Manager will work closely with various internal stakeholders to ensure alignment and successful execution of engagement strategies, ultimately supporting the company's long-term growth objectives.

Responsibilities

  • Lead cross-functional global programs focused on CXO engagement and strategic growth.
  • Develop and manage program objectives, actively addressing risks and roadblocks to deliver successful outcomes.
  • Drive execution across multiple workstreams, coordinating resources, deliverables, and key milestones.
  • Collaborate with stakeholders globally to ensure alignment and successful executive engagement strategies.
  • Conduct discovery research, including data analyses and executive interviews, to inform and optimize engagement strategies.
  • Create executive-level presentations, reports, and playbooks to summarize key findings, recommendations, and strategic initiatives.
  • Provide regular updates and insights to senior leadership on program progress and outcomes.
  • Build and nurture strong relationships with key C-suite executives, aligning engagement efforts with the company's long-term growth strategy.
  • Ensure the voice of the executive is reflected in company-wide strategic initiatives and growth planning.

Requirements

  • Minimum 8 years of professional technology industry work experience in a mix of program management, executive engagement, or a similar role at a technology company (preferably SaaS) or top-tier strategy consulting firm.
  • A proven track record of managing global, cross-functional programs focused on executive engagement or strategic growth.
  • Exceptional communication skills, with the ability to influence and collaborate across diverse teams and personalities.
  • A strategic mindset with the ability to both focus on big-picture goals and dive into details when necessary.
  • Entrepreneurial self-starter who enjoys working in a fast-paced, innovative high-growth environment.
  • Strong presentation and negotiation skills for internal audiences and external interactions with the ability to inspire, engage, and build trust.

Benefits

  • Employee stock purchase plan
  • Health insurance
  • Flexible spending account
  • Family leave
  • 401(k) matching
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