Program Manager, Google Enterprise Network, Business Operations

$165,000 - $248,000/Yr

Google - Austin, TX

Full-time - Mid Level

Austin, TX

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About the position

As a Program Manager at Google, you will lead complex, multi-disciplinary projects within the Google Enterprise Network's Business Operations team. Your role involves coordinating with various stakeholders to plan project requirements, manage schedules, identify risks, and ensure clear communication across teams. You will utilize data analysis to support business strategies and drive operational efficiency, ultimately contributing to Google's mission of providing secure and efficient network services.

Responsibilities

• Lead strategic initiatives to solve complex business challenges across multiple functions and levels in the organization.
• Translate ambiguous business needs into clear and measurable objectives and actionable processes/programs.
• Define and measure performance on key processes and success criteria, and establish necessary program governance to enable business execution and efficiency.
• Run ongoing and ad-hoc analyses in support of GEN business objectives and operational effectiveness, and provide input to key planning and business operations processes.
• Analyze organizational and operational data to identify opportunities for improvement and to increase cross-functional alignment.
• Identify and collect data as required to produce actionable business insights and recommendations for senior leadership.
• Drive change, influence decision making, and lead adoption of key business processes across all levels of the organization.

Requirements

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in a business operations, program management, or similar role within a technical or engineering environment.
• Experience managing multiple stakeholders and leading cross-functional or cross-team projects and programs.
• Experience defining business requirements and driving operational efficiency (e.g., business strategy, data analysis, metrics and insights, process improvements, business acumen).

Nice-to-haves

• MBA or Master's degree in Computer science, Networking or Engineering.
• Knowledge and experience with change management best practices.
• Ability to translate business needs into intuitive and readable dashboards or other visual representations.
• Excellent written and verbal communication, documentation and presentation skills, including executive level communication.
• Comfortable working at high velocity in dynamic and ambiguous environments.
• Expertise in developing strategic recommendations and influencing key decisions across business leadership.

Benefits

• Health insurance
• 401k
• Paid holidays
• Flexible scheduling
• Professional development
• Tuition reimbursement