State of South Carolina
posted 2 months ago
The Program Manager II position is located at the Department of Mental Health, Columbia Area Mental Health Center, specifically within the Office of the Executive Director. This role is pivotal in assisting the Executive Director with the daily operations of the center and serves as the Executive Director's designee in their absence. The individual in this position will oversee the provision of clinical services and programs on the Columbia campus, ensuring that all operations align with the mission of the center and the Department of Mental Health (DMH). A key responsibility of the Program Manager II is to create and monitor the implementation of policies and procedures that support the center's objectives. This includes developing and overseeing the Performance Improvement Plan for the center, which involves collecting and analyzing data to identify areas for improvement. The Program Manager will implement performance improvement teams to address the center's identified needs and will consult with staff and managers to enhance processes, protocols, and outcomes. In addition to operational oversight, the Program Manager II will supervise some of the Senior Management staff, providing guidance and support in their respective areas. The role also requires the individual to be the lead point person for determining and implementing processes that help achieve DMH objectives, particularly in areas such as collaborative documentation, no-show management, and productivity standards. Responsibilities include writing routine reports and special assignments, as well as collecting and analyzing productivity data for the center.