Program Manager II

AAR - Wellington, KS

Full-time - Mid Level

Wellington, KS

Transportation Equipment Manufacturing

About the position

The Military Program Manager II at AAR is responsible for overseeing awarded contracts related to Aerospace Component Repair & Overhaul and Military Depot Support Services. This role serves as the primary liaison between AAR and its customers, ensuring that all program objectives, delivery schedules, and metrics meet or exceed contractual requirements. The Program Manager is tasked with monitoring various internal and external factors to achieve program success and customer satisfaction.

Responsibilities

• Serve as the customer liaison into AAR
• Monitor schedule, deliveries, turn-around-time, and other customer requirements under the contract
• Monitor manpower requirements, gross margin, required manpower, process gates, program metrics, and other internal AAR requirements
• Address customer inquiries and concerns promptly
• Ensure that all program objectives, delivery, and metrics meet or exceed contractual requirements
• Establish and maintain open lines of communication between the customer and AAR
• Coordinate with AAR Quality to ensure that all quality requirements are met
• Communicate to Senior Management any problems with suggested solutions
• Cross all department lines to liaise with support departments to ensure program success
• Prepare status and metric reports for Management and Senior Management
• Ensure overall customer satisfaction
• Identify new opportunities with the customer to grow our business with them
• Travel in support of the program when required
• Schedule and lead Program Management Reviews (PMR) as needed
• Visit the Customer when required to attend meetings and solve programs
• Monitor program costs to meet target profitability and take corrective action when necessary
• Issue a weekly report documenting program activities
• Perform all other duties as assigned

Requirements

• Experience in program management, particularly in aerospace or military sectors
• Strong communication and interpersonal skills
• Ability to monitor and manage program metrics and profitability
• Experience in customer relationship management
• Ability to coordinate across multiple departments

Nice-to-haves

• Experience with specialized test equipment and tooling
• Familiarity with technician training programs
• Knowledge of capability development for military customers