Program Manager II

$135,200 - $135,200/Yr

Net2Source - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

5,001-10,000 employees

Administrative and Support Services

About the position

The Program Manager II at Net 2 Source Inc. is responsible for leading product strategy and development efforts by utilizing market research, customer feedback, and analytics. This role involves translating business goals into actionable product strategies, managing Agile development processes, and ensuring effective communication across teams. The Program Manager will play a key role in change management and stakeholder engagement while providing regular updates on project status.

Responsibilities

• Utilize market research, customer and agent feedback, analytics data, and industry trends to understand customer needs and identify new opportunities.
• Help identify, diagnose, and address strategies, processes, and behaviors to accelerate prioritization and delivery of strategic efforts.
• Translate business goals and end user needs into product strategy; communicate direction and product priorities to the development team and other supporting teams.
• Provide well-defined and testable Epics, Features, and Stories to support the Agile development methodology.
• Formulate strategic development plans guided by customer feedback and latest technology industry standards, and act with agility to adjust to changing competitive environment.
• Play an integral role in engagement, communication, change management, feedback loops and overall leadership visibility across the system.
• Provide regular status reports to key stakeholders, sponsors, project managers, and others involved in the project.
• Demonstrate data curiosity by recognizing the need for additional information and collecting it with the aim of uncovering problems and opportunities.

Requirements

• 6-8 years of relevant work experience.
• Experience in creation and design, or management of products, projects, or technology systems.
• Ability to communicate clearly to business leaders and technical developers.
• Demonstrates intellectual curiosity and understanding of industry and business trends, and openness to capture and share this knowledge with members of the team.
• Self-motivated, solutions-oriented, multi-task capable, and have a demonstrated ability to work well with others in a fast-paced, time-sensitive environment.
• Embraces diverse people, thinking and styles.
• Consistently makes safety and security, of self and others, the priority.
• High School diploma, GED or High School Equivalency.

Nice-to-haves

• Prior experience as an Agile Product Manager or Owner role delivering B2B products, with a focus on NDC implementation.
• Experience articulating a strategic vision with a plan of action to achieve major goals.
• Knowledge of Agile development principles, product vision and roadmaps, business and technical story writing, and track record of successful launches of MVP products on time and on budget.
• High-level knowledge of travel related industry segments (airlines, hotels, travel agencies), with an emphasis on NDC.
• Demonstrates strong analytical and computer skills, sound organizational and planning skills.
• Demonstrates proven ability to make sound business decisions.

Benefits

• Competitive pay rate of $65/hr on W2.
• Inclusive culture with opportunities for strategic impact and innovation.