Program Manager IV
Pinnacle Group•Menlo Park, CA
466d
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About The Position
The Program Manager IV role is focused on leading initiatives for scaled customer support operations, requiring a mid-career professional with strong project management skills and the ability to navigate ambiguity. The position involves optimizing performance across various operational areas, implementing new support plans, standardizing guidelines, measuring accountability, and delivering insights to leadership. The ideal candidate will have a solid background in program management and customer support, with a strong emphasis on problem-solving and analytical abilities.
