Program Manager Mentor2.0 Program

Unclassified - Vineland, NJ

Full-time - Entry Level

Vineland, NJ

About the position

The Program Manager for the Mentor2.0 Program at Big Brothers Big Sisters Association of C is responsible for overseeing a college and career readiness initiative aimed at supporting high school students in their academic and post-secondary pursuits. This role involves facilitating relationships between mentors and mentees, leading educational sessions, and ensuring the effective implementation of program strategies to foster student growth and engagement.

Responsibilities

• Facilitate relationships between 50-100 mentor and mentee matches
• Recruit, enroll, train volunteer mentors and mentees for the Mentor2.0 program
• Manage match relationships and day-to-day Mentor2.0 program operations
• Execute national program implementation strategies and curriculum content to deepen mentor-mentee pair relationships
• Develop innovative program engagement strategies to hold participants accountable for growth
• Help mentees build meaningful relationships with their mentors through targeted case management
• Provide coaching support for mentors to assist mentees in navigating their academic environment and post-secondary options
• Utilize data analysis to track match relationship growth and develop targeted support strategies
• Lead multiple classroom sessions per week for mentees at school site
• Ensure mentees and mentors exchange meaningful correspondence weekly via the Mentor2.0 online platform
• Build engaging classroom lessons based on provided curriculum content to develop student growth
• Execute and facilitate monthly events at school site for matches to strengthen relationships
• Use curriculum content to build student skills, interests, and aptitudes for post-secondary success
• Build college aspiration for mentees and assist matches with navigating post-secondary conversations
• Provide high-level customer service throughout the mentor and mentee recruitment, enrollment, training, and matching process
• Collaborate with co-teachers, Director of Programs, and school administrators on programming logistics
• Collaborate with other program staff to ensure smooth transitions among functions
• Identify and eliminate barriers to the completion of the enrollment process
• Attend external meetings, community events, and trainings as needed
• Communicate with iMentor staff and other BBBS affiliates to share best practices and learn about program developments

Requirements

• A minimum of a Bachelor's Degree from an accredited college
• Two years of professional experience in youth development, education, or college access preferred
• Experience in volunteer management, client/service support, account management, or community organizing recommended
• Strong oral and written communication skills
• Ability to transport oneself to the school site and various events