Amazon.com - Seattle, WA

posted about 1 month ago

Full-time - Mid Level
Seattle, WA
General Merchandise Retailers

About the position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Infrastructure New Regions Planning Team is searching for a Program Manager to lead and support the global Data Center planning processes for new AWS regions. You will work across the entire AWS Organization to align on both short- and long-range demand plans for data center capacity and the infrastructure response through the acquisition of space and power. You will participate in the forecasting process which establishes capacity plans and work across AWS to manage strategic execution, including supporting the acquisition of long lead infrastructure for new regions. You will conduct modeling and scenario analysis and make data-driven recommendations that inform capacity and capital expenditure decisions. You will partner with key stakeholders to bridge changes in demand, address short- and long-term capacity constraints, and write supporting documentation for capital expenditures. You will drive accountability across the Infrastructure organization and develop mechanisms to monitor and escalate against the health of the infrastructure business to executive leadership. Finally, you will lead improvement initiatives to optimize infrastructure footprint required to support New Region launches. This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS. If you enjoy being at the forefront of industry growth and development, operating in a highly ambiguous, rapidly growing environment and driving long range business strategy, this is the role for you.

Responsibilities

  • Execute demand planning processes resulting in strategic alignment across multiple stakeholders to develop infrastructure capacity plans for the acquisition of data center space and power
  • Program manage activities required to plan and launch new data center infrastructure
  • Dive deep into planning models to identify risks and opportunities, work cross functionally to resolve inconsistencies
  • Conduct scenario and root-cause analysis to make data-driven recommendations which inform data center capacity acquisition decisions
  • Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management
  • Identify opportunities to invent and simplify processes, identify business risks and implement resolutions and scalable mechanisms
  • Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives
  • Monitor, analyze, and drive alignment on modeling assumptions for new region demand planning

Requirements

  • 3+ years of program or project management experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams

Nice-to-haves

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Benefits

  • 401k
  • 401k_matching
  • dental_insurance
  • health_insurance
  • vision_insurance
  • paid_holidays
  • tuition_reimbursement
  • professional_development
  • flexible_scheduling
  • employee_discount_programs
  • mental_health_days
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