Program Manager, New Student Programs

University of Tulsa - Tulsa, OK

Full-time

Tulsa, OK

About the position

The Program Manager for New Student Programs at The University of Tulsa plays a crucial role in facilitating the transition of new students into collegiate life. This position is responsible for operational logistics, management support, and collaboration to ensure a seamless and welcoming experience for incoming students. The Program Manager will work closely with various departments to enhance student engagement and success through effective programming and support services.

Responsibilities

• Provide operational leadership in orchestrating critical program events such as New Student Orientation and First-Year Experience courses.
• Recruit leaders and manage logistics for program events, including classroom assignments and supporting presentations.
• Collaborate with various offices to ensure a smooth transition for new students and track their participation in programs.
• Develop training materials for leaders and stakeholders involved in New Student Programs.
• Create and distribute marketing materials to enhance campus awareness and engagement with New Student Programs.
• Assist in the planning, design, and implementation of program elements that support course delivery.
• Review and assess the success of New Student Programs and recommend improvements based on feedback and data.
• Mentor and train student workers assigned to New Student Programs.
• Provide logistical support for office operations and engage in cross-departmental collaboration.
• Participate in professional development to better understand the needs of students and their families.

Requirements

• Bachelor's degree from a regionally accredited institution.
• Experience working with the Office365 Suite, particularly Excel, Word, and PowerPoint.
• Experience in event planning and collaboration on teams to deliver high-quality results under challenging circumstances.
• Strong customer service skills and the ability to manage multiple projects simultaneously.
• Excellent oral and written communication skills suitable for a higher education environment.

Nice-to-haves

• Master's Degree in Higher Education or related field.
• Two or more years of experience working with First-Year Experience Programs or similar initiatives in higher education.
• Competency with Colleague/Ellucian software.
• Strong skills in creating marketing and publication materials.
• Experience with advanced assessment measures and methodologies.