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The Program Manager, Operational Excellence (GM) at TikTok's U.S. Data Security (USDS) division is responsible for connecting cross-functional business initiatives and creating processes that enhance productivity, progress tracking, and efficiency. This role focuses on executing the General Manager's strategic vision while ensuring compliance with U.S. regulations and minimizing operational risks and costs. The Program Manager will lead efforts in continuous improvement of operational processes, develop key performance metrics, and manage projects from conception to execution, all while collaborating with various teams to drive strategic decisions and operational excellence.