Program Manager, Pricing Enablement

Braintree - San Jose, CA

Full-time - Manager

San Jose, CA

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About the position

The Pricing Transformation and Enablement team at PayPal is seeking a highly skilled Pricing Enablement Manager to spearhead critical pricing initiatives on a global scale. This role is pivotal in ensuring that pricing strategies are effectively implemented across various PayPal products and services. The ideal candidate will possess a strong background in program management, with a keen eye for detail and the ability to communicate and influence a diverse range of stakeholders in a fast-paced environment. The Pricing Enablement Manager will be responsible for scoping, driving, and leading pricing project execution from inception to steady state, ensuring that all initiatives align with PayPal's strategic goals. In this role, you will plan and lead the execution of global pricing initiatives, establishing clear roles and responsibilities across multiple teams, including Legal, Product, Analytics, Finance, Strategy, Compliance, Customer Service, and Go To Market. You will translate complex requirements into actionable project plans, proactively managing timelines and deliverables to ensure successful project outcomes. As a key thought partner, you will provide consultative guidance on best practices for pricing implementation and promotions, coordinating workflows with a larger resource pool as necessary. Additionally, you will own the fee page update process, managing the consolidation, development, quality assurance, and launch of PayPal pricing pages. This includes leading planning and prioritization meetings, identifying cross-functional dependencies, and mitigating risks to ensure that all teams meet their business timelines. You will maintain comprehensive documentation of pricing-related issues and support remediation efforts by coordinating with subject matter experts. Establishing project health reporting metrics and templates will be essential for tracking progress and communicating project status at established cadences. As the Pricing Subject Matter Expert (SME) in cross-functional projects, you will support the vision and values of the broader Pricing Enablement and Transformation team, demonstrating a willingness to take on various responsibilities as needed.

Responsibilities

• Plan and lead the execution of global pricing initiatives across PayPal.
• Establish clear roles and responsibilities across various stakeholder teams including Legal, Product, Analytics, Finance, Strategy, Compliance, and Customer Service.
• Translate requirements into clear project plans and take proactive measures to ensure projects are on track and deliver successfully.
• Provide consultative guidance on best practices for pricing implementation and promotions.
• Own the fee page update process, managing timelines on the consolidation, development, QA, and launch of PayPal pricing pages.
• Lead planning and prioritization meetings, identify cross-functional dependencies, and anticipate and minimize risks.
• Maintain documentation on pricing-related issues and support remediation efforts by coordinating with subject matter experts.
• Establish project health reporting metrics and templates to document and track progress.
• Lead communication of project status at established cadences.
• Act as the Pricing Subject Matter Expert (SME) in cross-functional projects.

Requirements

• 6+ years of experience working in a project management function in Finance, Pricing, Product, or related tech/business organizations.
• Ability to simplify and streamline complex pricing projects into easy-to-understand steps.
• High attention to detail with the ability to synthesize information from multiple sources.
• Excellent verbal communication and coordination skills with the ability to rally across multiple global stakeholders.
• Strong numerical skills with a fundamental understanding of business KPIs, analytics, metrics, data flows, and product flows.
• Highly skilled in project management tracking with the ability to scope work effectively to keep projects organized and on track.
• Demonstrated ability to thrive in a fast-paced, rapidly changing, and customer-oriented team environment.

Benefits

• Annual performance bonus or other incentive compensation
• Equity
• Medical insurance
• Dental insurance
• Vision insurance
• Other benefits as applicable