Program Manager Regional Maxima, Cloud Operations + Innovation

$127,200 - $208,800/Yr

Microsoft - Atlanta, GA

Full-time - Mid Level

Hybrid - Atlanta, GA

Publishing Industries

About the position

The Program Manager within the Regional Maxima team at Microsoft Cloud Operations & Innovation (CO+I) plays a crucial role in managing customer and internal growth across various cloud regions. This position focuses on refining region management processes to enhance customer satisfaction and ensure the health of Microsoft's Commercial Cloud expansion. The role involves strategic relationship building, process enhancement, and stakeholder management to align internal and external expectations with the company's cloud strategy.

Responsibilities

• Forge and nurture strategic relationships with key stakeholders and partners across the CO+I organization.
• Leverage business acumen and technical expertise to enhance ongoing customer engagement.
• Uncover and implement process enhancements to strengthen governance frameworks.
• Champion long-term regional health initiatives focusing on customer success and operational excellence.
• Align internal and external stakeholders with the Regional Maxima Strategy.

Requirements

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 1+ year(s) experience managing cross-functional and/or cross-team projects.
• 1+ year(s) technical product/service/project, software development or software engineering experience.
• 1+ year(s) experience working with cross-team stakeholders in a matrixed organization.

Nice-to-haves

• 1+ year(s) experience in cloud operations or cloud services.
• 1+ year(s) experience in hyperscale cloud data center and network architecture.
• 1+ year(s) experience in planning cloud specific infrastructure.
• 5+ years experience leading and managing a business-critical function.

Benefits

• Comprehensive training and development opportunities.
• Career experiences across diverse roles within the organization.
• Participation in diversity and inclusion initiatives.
• Opportunities for professional certifications.