Program Manager (Remote, Colorado Springs, CO - REF1747U)

- Mid Level

Colorado Springs, CO

About the position

Citizant is looking for a dynamic Program Manager to manage the overall effort for a National Security customer. The job entails monitoring work performance, measuring results, ensuring delivery of product deliverables and solutions, supporting management and recommendations, and facilitating communications. Institutes and maintains a process that ensures problems and action items discussed with the Government are tracked through resolution and provides timely status reporting. ACTIVE Secret Clearance is required.

Responsibilities

• Develops and maintains a program-level resource plan that covers all personnel, equipment, supplies, and facilities needed to sustain all USSF-hosted EIS environments.
• Works with the project teams to identify, prioritize, and resolve risks and issues associated with resource conflicts and scheduling interdependencies within the program.
• Communicates across all program levels and provides timely and accurate project information in Monthly Status Reports.
• Assists with various tasks as needed, including developing quality assurance plans, performing quality assurance activities, tracking quality defects, etc.
• Manages the EIS Administration and Solutions Teams to ensure continuity of day-to-day operations for the USSF SharePoint and Task Management Tool (TMT).
• Promotes continuous improvements to enhance customer experience through use of the USSF Support Center, SharePoint Online (SPO), the Air Force (AF) Portal, and training.
• Ensures network security compliance and maintains the Information Assurance (IA) posture for accreditation.
• Communicates with the Contracting Officers Representative (COR) and the Government on all aspects of the project.
• Notifies the Government of any issues and works with the Government to resolve the problems.
• Ensures the Citizant Team is effectively managed and is meeting or exceeding the Government’s requirements.

Requirements

• 5+ years of relevant professional experience supporting or leading PMO or Enterprise Information Services teams.
• Project management experience, preferably in an Agile environment using Scrum.
• Strong written and oral communications – 2+ years of experience writing management reports.
• Ability to provide on-site project leadership in Colorado Springs.

Nice-to-haves

• PMP Certification
• ITIL Version 4 – Foundation Certification
• Security+ Certification
• Ability to effectively communicate with all levels of military and civilian personnel within the United States Space Force (USSF).
• Knowledge of USSF organizational structure, processes, and procedures.
• Knowledge of Enterprise Information Services (EIS) environments, AFNET and AFSPC-S Networks, SharePoint, and Task Management Tool (TMT) capabilities and functions to include business process mapping techniques and organizational data flow.
• Explore new technologies and methods in developing and deploying solutions that address enterprise data challenges.
• Strong interpersonal, communication, and organizational skills.
• Ability to stand before a group to facilitate solution sessions or present results.
• Experience with MS Office 365 Suite (Word, MS Teams, Planner, Power Apps, PowerPoint, Excel, Project).
• Experience leveraging SharePoint 2010 or above for library management.

Benefits

• Excellent compensation and benefits
• Opportunity for personal and professional development