DaVita - Denver, CO

posted about 2 months ago

Full-time - Mid Level
Remote - Denver, CO
Ambulatory Health Care Services

About the position

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empower their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. Sound like you? Then you might be a great fit for the Program Manager role on the Talent Partnership Team with DaVita. The Talent Partnerships Team is tasked with helping deliver fully staffed and stable teams by making long-term investments in new pools of clinical talent. We do this by building long-term candidate sourcing pipelines with our partners, tapping into new pools of clinical talent including partnering with academic institutions and international recruiting agencies, and crafting compelling offers, internship experiences, and first-year programming. The scope of this role is to manage the programs that support the placement of students for internships, observations, and clinical rotations in our Field. This Program Manager must be driven to deliver service excellence, support our team of Program Administrators, and think outside the box to drive process improvement. Responsibilities include managing daily operations of RN and PCT internship programs, supporting Program Administrators with coordinating placements for student internships, managing all internal and external program communications and materials, analyzing program success metrics, and serving as the liaison for school partners and external vendor relationships. The role also involves gathering and analyzing team and partner feedback on program operations and engagement, identifying process improvement opportunities, and partnering with the Field and Nursing Team to develop new relationships and engagement strategies.

Responsibilities

  • Manage daily operations of RN and PCT internship programs, including workload prioritization and execution for 5+ Program Administrators
  • Support Program Administrators with coordinating placements for student internships
  • Manage all internal and external program communications and materials, from the initial placement requests through post-rotation
  • Analyze program success metrics and report out monthly on progress against goals to Sr. Leadership and key stakeholders
  • Serve as the liaison for school partners and external vendor relationships
  • Build and maintain relationships with key stakeholders on the Talent Acquisition Team, Nursing Team, and Field Leadership
  • Independently resolve minor conflicts and escalate any issues to Sr. Managers as appropriate
  • Cultivate a high level of collaboration, trust, and belonging within the team and with partners
  • Gather and analyze team and partner feedback on both program operations and engagement and develop a plan to address
  • Identify process improvement opportunities across all Talent Partnership Team programs and drive towards execution
  • Identify new opportunities for growth and articulate how our program can support Talent Acquisition's broader strategy
  • Partner with the Field and Nursing Team to identify and develop new relationships and engagement strategies

Requirements

  • Bachelor's degree
  • 4-6 years of total work experience
  • Experience in project management and process improvement
  • Advanced computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook
  • Excellent written, verbal, and interpersonal communication skills
  • Exceptional client relationship management and people skills
  • Experience managing internal programs and/or external (e.g., vendor or partner) relationships or programs
  • Strong analytical skills

Nice-to-haves

  • Experience supporting school partnerships, recruiting, or human resources
  • Experience with change management and deployment
  • Experience in healthcare
  • Formally or informally training/coaching more junior teammates

Benefits

  • Health insurance
  • Dental insurance
  • Paid time off
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
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