Program Manager, Talent and People Operations

$85,000 - $85,000/Yr

Panthalassa - Portland, OR

Full-time - Mid Level

Portland, OR

About the position

The Program Manager for Talent and People Operations at Panthalassa plays a crucial role in enhancing the company's talent acquisition and HR processes. This position is responsible for managing the recruitment function, improving HRIS systems, and ensuring effective people operations to support the company's growth. The ideal candidate will be proactive, detail-oriented, and collaborative, with a strong focus on customer service and continuous improvement.

Responsibilities

• Run our talent acquisition processes, ensuring an excellent experience for candidates, employees, and hiring managers alike.
• Own the details of the recruiting process including posting open roles, managing external recruiter relationships, coordinating candidate outreach and communication, scheduling interviews, collecting needed information and assessment results, etc.
• Identify and implement improvements to T&PO tech systems and software integrations, especially those for recruiting, onboarding, workforce planning, performance management, compliance, and HRIS.
• Optimize our HRIS and improve our data gathering, analysis, and reporting capabilities.
• Provide critical redundancy for routine People Operations duties including HRIS/ATS administration, payroll, and benefits administration.
• Execute continuous improvement initiatives in both talent acquisition and people operations by analyzing current business processes and identifying and prioritizing areas of improvement that are aligned with organizational objectives and priorities.
• Work with leads across the company to identify and capture critical requirements for strategic initiatives.
• Establish institutional resources in the form of hands-on coordination, coaching, training, tools, and/or consultative expertise to drive success in T&PO functional and cross-functional operations within the organization.
• Monitor and continuously evaluate the adoption and effectiveness of process improvement initiatives by implementing and exercising effective change management strategies.
• Identify the need for and evaluate capabilities of internal and external resources such as personnel, tools, and software solutions, to support the successful execution of day-to-day operations and strategic initiatives related to T&PO.
• Develop and publish documentation which supports the process including SOP's, guidelines, protocols, and training materials.
• Organize and facilitate project and initiative post-mortem sessions, documenting lessons, trends, action plans and monitor progress on to ensure lessons learned are effectively incorporated into organizational practices.

Requirements

• At least 4-5 years of experience in business operations, building processes and programs in Talent and/or Human Resources operations (experience across both functions preferred).
• Bachelor's degree or equivalent combination of education and experience.
• Organization and time management skills that make it possible to reliably plan, prioritize, and manage daily and special project tasks to deliver on time.
• Exceptional written and verbal communication style with the ability to concisely deliver needed information in varied formats including slack messages, standard documentation, reports, and presentations to teams across the organization.
• Proficient with workflow design, implementation, and ongoing improvement of new and existing processes.
• Ability to assess business processes for technological needs, identify and evaluate potential solutions, and recommend and implement software and/or tools that address and enhance workflows.
• Strong analytical problem solving knowledge with the ability to methodically evaluate workflows to identify root causes, decompose complex problems into manageable components, and develop recommendations for optimized solutions.

Nice-to-haves

• SHRM-CP or SHRM-SCP or similar certification or accreditation.
• Experience in a highly technical engineering environment.
• Working knowledge of continuous improvement tools and methodologies (Lean, Six Sigma, Agile).

Benefits

• Cash compensation of $85,000 - $125,000
• Equity in the company
• Flexible paid time off
• Health insurance (100% coverage for full-time employees, their partners, and dependents)
• Dental insurance (33% for full-time employees, 100% for partners and dependents)
• Vision insurance (100% for full-time employees, their partners, and dependents)
• Disability insurance (100% coverage for long-term financial support if disabled)
• Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA