Program Manager, Talent and People Operations

$85,000 - $125,000/Yr

Panthalassa - Portland, OR

Full-time - Mid Level

Portland, OR

About the position

The Program Manager for Talent and People Operations (T&PO) at Panthalassa plays a crucial role in the company's mission to harness ocean energy for sustainable power generation. This position is designed for an individual with a strong background in talent acquisition, people operations systems, and HRIS administration. The successful candidate will be responsible for running the talent acquisition function, enhancing HRIS and HR processes, and providing support for routine people operations duties. The role requires a proactive approach to building, improving, and operating the core processes and tools necessary for the company's growth and evolution. The ideal candidate will thrive in a collaborative environment, possess high standards, and have a customer service orientation, with a focus on continuous improvement and tech-enabled processes. In this role, the Program Manager will oversee the entire talent acquisition process, ensuring a seamless experience for candidates, employees, and hiring managers. This includes managing job postings, coordinating candidate communications, and scheduling interviews. The Program Manager will also identify and implement improvements to T&PO technology systems, particularly those related to recruiting, onboarding, and performance management. Additionally, the role involves optimizing the HRIS for better data analysis and reporting capabilities, as well as providing redundancy for routine people operations tasks such as payroll and benefits administration. The Program Manager will execute continuous improvement initiatives by analyzing current business processes and identifying areas for enhancement that align with organizational objectives. They will work closely with leads across the company to capture critical requirements for strategic initiatives and establish resources to support T&PO operations. Monitoring the effectiveness of process improvements and implementing change management strategies will also be key responsibilities. The role requires developing documentation to support processes, facilitating project post-mortem sessions, and ensuring that lessons learned are integrated into organizational practices.

Responsibilities

• Run our talent acquisition processes, ensuring an excellent experience for candidates, employees, and hiring managers alike.
• Own the details of the recruiting process including posting open roles, managing external recruiter relationships, coordinating candidate outreach and communication, scheduling interviews, collecting needed information and assessment results, etc.
• Identify and implement improvements to T&PO tech systems and software integrations, especially those for recruiting, onboarding, workforce planning, performance management, compliance, and HRIS.
• Optimize our HRIS and improve our data gathering, analysis, and reporting capabilities.
• Provide critical redundancy for routine People Operations duties including HRIS/ATS administration, payroll, and benefits administration.
• Execute continuous improvement initiatives in both talent acquisition and people operations by analyzing current business processes and identifying and prioritizing areas of improvement that are aligned with organizational objectives and priorities.
• Work with leads across the company to identify and capture critical requirements for strategic initiatives.
• Establish institutional resources in the form of hands-on coordination, coaching, training, tools, and/or consultative expertise to drive success in T&PO functional and cross-functional operations within the organization.
• Monitor and continuously evaluate the adoption and effectiveness of process improvement initiatives by implementing and exercising effective change management strategies.
• Identify the need for and evaluate capabilities of internal and external resources such as personnel, tools, and software solutions, to support the successful execution of day-to-day operations and strategic initiatives related to T&PO.
• Develop and publish documentation which supports the process including SOP's, guidelines, protocols, and training materials.
• Organize and facilitate project and initiative post-mortem sessions, documenting lessons, trends, action plans and monitor progress on to ensure lessons learned are effectively incorporated into organizational practices.

Requirements

• At least 4-5 years of experience in business operations, building processes and programs in Talent and/or Human Resources operations (experience across both functions preferred).
• Bachelor's degree or equivalent combination of education and experience.
• Organization and time management skills that make it possible to reliably plan, prioritize, and manage daily and special project tasks to deliver on time.
• Exceptional written and verbal communication style with the ability to concisely deliver needed information in varied formats including slack messages, standard documentation, reports, and presentations to teams across the organization.
• Proficient with workflow design, implementation, and ongoing improvement of new and existing processes.
• Ability to assess business processes for technological needs, identify and evaluate potential solutions, and recommend and implement software and/or tools that address and enhance workflows.
• Strong analytical problem solving knowledge with the ability to methodically evaluate workflows to identify root causes, decompose complex problems into manageable components, and develop recommendations for optimized solutions.

Nice-to-haves

• SHRM-CP or SHRM-SCP or similar certification or accreditation.
• Experience in a highly technical engineering environment.
• Working knowledge of continuous improvement tools and methodologies (Lean, Six Sigma, Agile).

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance