Program Manager, Threat Management

$94,900 - $126,500/Yr

AAA - Costa Mesa, CA

Full-time - Senior

Costa Mesa, CA

10,001+ employees

Administrative and Support Services

About the position

The Program Manager for Threat Management at Auto Club Enterprises (ACE) is responsible for overseeing the security threat management and investigations program. This role involves conducting threat assessments, performing behavior profiling, utilizing investigative tools, and recommending threat mitigation measures. The manager will also assist in the analysis and preparation of intelligence briefings on risks that could impact operations, ensuring a safe environment for employees and members.

Responsibilities

• Develops, implements, and maintains all threat management and investigation procedures.
• Responds to various incident alerts/threats, quickly assesses conditions and situations based on intelligence gathering information.
• Makes notification decisions based on incident response workflows and activates emergency response procedures.
• Maintains situational information and status of incident response actions.
• Develops and maintains a threat management database and implements methods for tracking threats/risks to ACE operations.
• Works closely with the Workplace Violence Committee, providing threat assessment and behavior analysis expertise.
• Prepares and conducts security threat awareness training across the enterprise.
• Conducts internal and external security-related investigations and maintains an investigation database.
• Assists with the development of Event Action Plans (EAP) from a threat intelligence perspective.
• Coordinates threat management intelligence gathering for special events.
• Facilitates the collection, analysis, and preparation of various intelligence briefings, including daily briefs and white papers on emerging threats.
• Performs physical security threat assessments of ACE facilities and determines appropriate security measures.
• Participates in budget development, forecasting, and oversight for the threat management program.

Requirements

• Senior level experience in threat management and investigations.
• Expertise in conducting threat assessments and behavior profiling.
• Proficiency in using social media and investigative tools for threat mitigation.
• Experience in security investigations and case management.
• Ability to prepare and conduct training on security threat awareness.

Nice-to-haves

• Experience in budget development and oversight for security programs.
• Familiarity with emergency response procedures and incident management.

Benefits

• Wellness program
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount programs