Program Manager - TLS

$66,000 - $70,000/Yr

St. Joseph Center - Los Angeles, CA

Full-time - Manager

Los Angeles, CA

Social Assistance

About the position

The Program Manager at St. Joseph Center is responsible for leading a multi-disciplinary team that provides essential services to homeless individuals enrolled in the Coordinated Entry System. This role involves overseeing daily operations, ensuring quality care, and maintaining compliance with regulations while supporting staff and clients in achieving sustainable housing solutions.

Responsibilities

• Provide consultation, support, and supervision to a multi-disciplinary team of case managers.
• Maintain professional working relationships with community partners serving individuals in SPA 5.
• Support the referral of clients from Interim Housing into the SPA 5 Time Limited Subsidy system.
• Assist case managers in establishing and maintaining sustainable housing plans.
• Develop, review, and revise administrative policies and procedures as necessary.
• Monitor monthly staff productivity and oversee client referral and intake processes.
• Track client charts, progress notes, financial records, and other mandatory programmatic forms.
• Prepare weekly and monthly progress reports and monitor the program budget.
• Participate in community, administrative, and fundraising activities as necessary.

Requirements

• Master's degree from an accredited college or university in social work, public health, human services, or a related field.
• Minimum of one year management and supervisory experience.
• Two years of experience providing services in a community setting with homeless or at-risk populations.
• Proficiency in MS Office Suite and ability to collect and analyze data.

Nice-to-haves

• Experience in TLS (Time Limited Subsidies) programs.

Benefits

• Excellent benefits package available.