Program Manager - WIOA Adult/DW

$55,000 - $55,000/Yr

Equus - Cleburne, TX

Full-time - Mid Level

Cleburne, TX

Repair and Maintenance

About the position

The Program Manager for WIOA Adult/DW is responsible for overseeing the planning, development, and day-to-day operations of workforce development programs. This role involves collaboration with various project leaders to ensure effective contract management, staff development, and business growth, while also maintaining communication with stakeholders and ensuring compliance with performance metrics.

Responsibilities

• Work in partnership with the Project Director, Deputy Project Director, and Operations Manager on planning and overall day-to-day operations/program development/contract management/human resources/staff development/business development.
• Develop and maintain a communications plan and keep all lines of business communities appraised of project plans and related implications.
• Provide day-to-day leadership, guidance, oversight, and direction to the project youth team in order to maximize contracted performance.
• Develop strategic plans/quality management and implement project strategies that exceed Top Five contractual requirements including metrics, cost, and quality.
• Manage the project monitoring and evaluation system, including project indicators and outputs to develop and promote appropriate evaluation strategies for program activities.
• Lead, supervise, and hold accountable direct reports to meet contracted performance expectations.
• Coordinate employee training, mentoring, work assignments, performance assessment, development, and succession with the Operations Manager.
• Ensure all staff are trained and assessed on funded programs, customer service, and HEART/LEGACY Principles.
• Maintain a library of knowledge and lessons learned from project activities, monitor reviews and audits.
• Ensure that all required reporting is submitted in a timely manner to the appropriate parties.

Requirements

• Bachelor's Degree from an accredited university or college preferred or 2 years' work experience in training, customer service, staffing or recruiting.
• Extensive knowledge with workforce development programs preferred.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• Ability to work well in teams and independently.
• Excellent verbal/written communication and interpersonal skills.
• Demonstrated strong customer service skills.
• Strong presentation skills.
• Friendly, professional demeanor.
• Bi-lingual (English/Spanish) preferred.
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint).
• Valid driver's license in good standing and proof of automobile insurance required.

Nice-to-haves

• Experience in workforce development programs.
• Knowledge of local community resources.

Benefits

• Extensive learning opportunities and networking programs.