Program Manager, Workforce Development (AHLAF)
AHLA - Washington, MA
posted 4 days ago
About the position
The AHLA Foundation seeks a Program Manager to support implementation and monitoring of workforce development programs. The Program Manager will be responsible for overall outreach to industry employers to drive their engagement across core workforce programs, including apprenticeship, workforce training, mentorship, professional development scholarships, and other career development initiatives. The Program Manager will also be responsible for the data tracking and system maintenance required for program delivery, including but not limited to those necessary for federal grant compliance as a DOL-registered apprenticeship provider. The Program Manager should have experience in building meaningful relationships with external stakeholders, and an understanding of the workforce development system and emerging trends in talent recruitment and development, along with a willingness to complete the administrative tasks necessary for daily program implementation. The successful candidate will be able to support strategic goals within these specific program areas, in collaboration with similarly focused Program Managers, to increase employer participation and impact. Candidates must also be an experienced and persuasive presenter capable of conducting compelling virtual and in-person presentations. This Program Manager will report to the Director, Workforce Development, and works in close collaboration with the Vice President of Programs & Impact, the Vice President of Industry & Stakeholder Engagement, and the AHLA Membership team.
Responsibilities
- Manage employer relationships, including soliciting and maintaining employer communication, fulfillment of employer requests, troubleshooting program participation challenges, and program overview/consultation presentations.
- Cultivate new and existing employer-partner relationships based on strategic organization-wide priorities.
- Support employer engagement by hosting informational webinars, presentations, and accelerator meetings to grow employer engagement and program participation.
- Identify opportunities to increase impact and efficiency across program areas, to streamline external communications, and program development and delivery from employer perspective.
- Complete extensive, required data reporting for internal program monitoring as well as grant compliance systems.
- Provide input on the evaluative measures, metrics and processes for tracking overall program engagement.
- Regularly review and analyze compiled data to identify program trends, challenges and opportunities for increased efficiency and impact.
- Serve as a staff liaison for connectivity between Foundation program participants and the American Hotel & Lodging Educational Institute (AHLEI).
- Communicate and cooperate in a positive manner with all AHLAF/AHLA departments to help achieve department and company-wide goals.
- Serve in a positive, professional manner as a representative of AHLAF with all stakeholders and at events such as tradeshows, seminars and sales presentations.
Requirements
- Bachelor's degree or related experience.
- Familiarity with data tracking and related systems as required for compliance with federal grants.
- 3-5 years' experience in career development or business outreach; hotel industry experience preferred.
- Experience with independently building and cultivating relationships with external stakeholders.
- Strong public speaking and presentation skills and experience.
Nice-to-haves
- Experience in sales, marketing, and communications background a plus.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
