Program Manager

ManTech - Coffeyville, KS

Full-time - Mid Level

Remote - Coffeyville, KS

Professional, Scientific, and Technical Services

About the position

The Program Manager at ManTech International will play a crucial role in overseeing program management services for a large-scale, enterprise IT services global contract. This position requires strong leadership skills and a deep understanding of Agile methodologies to manage cross-functional teams effectively in a dynamic environment. The role is remote and focuses on ensuring effective governance, enhancing service delivery, and improving performance through innovative practices.

Responsibilities

• Provide comprehensive program management and oversight of all activities performed by contractor personnel, including subcontractors.
• Ensure effective governance using an Agile and scalable structure to support an evolving environment.
• Collaborate and coordinate with third-party vendors, service providers, and carriers to enhance service delivery.
• Plan strategically in an environment of changing budgets, technical, and regulatory requirements.
• Increase cost-effectiveness and improve performance through innovative technologies and commercial practices.
• Facilitate cross-functional, cross-branch, and cross-division communication to meet project goals with minimal customer impact.
• Schedule, coordinate, and host a Program Kick-Off Meeting within five workdays of project start.
• Prepare and distribute the Program Kick-Off Meeting Agenda for review and approval.
• Document and distribute the Program Kick-Off Meeting Minutes Report.
• Develop and provide a Monthly Status Report (MSR) including project updates, performance metrics, risks, and mitigation plans.
• Develop and maintain a Risk Management Plan, including identified risks, issues, and applicable mitigation plans.
• Review and manage Service Level Agreements (SLAs).
• Coordinate with the Government to discuss financial reporting, invoice requirements, and other financial requirements of the Task Order (TO).

Requirements

• A bachelor's degree
• An ITIL 4 Foundation certification
• Certified Project Management Professional (PMP) or Program Management Professional (PgMP)
• A minimum of five years of experience managing Agile and DevOps projects
• Experience managing program and project management personnel in a technical environment similar in size, scope, and complexity
• Experience with developing and managing a customer-focused continuous improvement program.

Nice-to-haves

• A certified Project Management Institute Agile Certified Practitioner (PMI-ACP) certification
• A professional-level cloud certification in at least one of the following cloud service providers: Google Cloud Platform (GCP), Amazon Web Services (AWS), or MS Azure
• Experience managing a transition of systems/applications into a cloud environment
• Experience implementing technical and process changes in a highly complex infrastructure environment similar to the GSA environment
• Experience managing cross-functional teams and collaborating with internal and external stakeholders to gather service requirements in support of service delivery.