Program Manager

Rd Solutions - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Professional, Scientific, and Technical Services

About the position

The Tech Program Manager for Logistics will oversee cross-functional projects within the Logistics domain, focusing on enhancing operations through established project management methodologies. This role involves managing large-scale logistics programs, including Warehouse Management platform rollouts and transportation projects, ensuring alignment with company and vendor software development lifecycles.

Responsibilities

• Drive large complex programs using standard lifecycle program management methodologies with Vendor and WSI deliveries per aligned Flight plans.
• Leverage industry-leading project management tools like JIRA and Rally to manage complex scopes of work, including defining work effort and estimates.
• Develop effective team execution plans and support team efforts by removing impediments and anticipating issues.
• Lead discussions with business users and product owners to groom business requirements for Supply Chain and Logistics systems.
• Manage activities for out-of-the-box configuration versus customized extensions in the WMOS system.
• Identify and resolve relevant MOD Specifications and design gaps in a timely manner.
• Manage integration touchpoints between WMOS and upstream systems including Sterling OMS/IMS and Retek Merchandizing System.
• Manage integration touchpoints between WMOS and downstream 3rd party systems including ProShip and 3PL logistics provider systems.
• Oversee development and QA of Microservices-based interfaces for integration points.
• Manage messaging/error logging and performance monitoring mechanisms using AppDynamics.
• Develop and QA transactional and analytical reports for supply chain and logistics systems using analytics platforms like Snowflake and MS Power BI.
• Perform financial management of the project, including budgeting, forecasting, and cost-benefit analysis.
• Manage multiple complex projects simultaneously and ensure quality control delivery.
• Develop project quality control policies, procedures, and communication plans.
• Communicate project information to all team members, sponsors, vendors, and Technology managers.
• Anticipate strategic impacts to projects and coordinate with appropriate parties.
• Recommend project strategies and articulate complex regulatory and project issues to team members and management.
• Establish, motivate, and lead high-performance cross-functional teams.

Requirements

• Proven experience in program management within the logistics or supply chain domain.
• Strong knowledge of project management methodologies and tools, particularly JIRA and Rally.
• Experience with Warehouse Management systems, specifically Manhattan Associates WMOS and IBM Sterling.
• Ability to manage complex integration touchpoints between various systems.
• Strong financial management skills, including budgeting and forecasting.
• Excellent communication and leadership skills to manage cross-functional teams.

Nice-to-haves

• Familiarity with AppDynamics for performance monitoring.
• Experience with data visualization tools like MS Power BI and Snowflake.
• Knowledge of 3PL logistics provider systems.

Benefits

• Competitive salary
• Flexible working hours
• Opportunity to work on large-scale projects
• Professional development opportunities