Program Manager

$167,325 - $278,875/Yr

Deloitte - Baltimore, MD

Full-time - Senior

Baltimore, MD

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Program Manager at Deloitte will play a crucial role in leading and managing complex projects within the Government and Public Services (GPS) practice. This position involves developing comprehensive project plans, ensuring timely delivery, and maintaining stakeholder communication. The Program Manager will leverage technical expertise to guide project execution and risk management, while also contributing to business development and client relationship management.

Responsibilities

• Develop comprehensive project plans, including timelines, milestones, and resource allocation.
• Ensure projects are delivered on time, within scope, and within budget by coordinating with cross-functional teams.
• Serve as the primary point of contact for stakeholders, including clients, team members, and senior management.
• Communicate project status, risks, and issues effectively, ensuring alignment and managing expectations.
• Possess a strong understanding of the technical aspects of the projects, enabling effective decision-making and problem-solving.
• Collaborate with engineering teams to ensure technical solutions align with business goals and requirements.
• Identify potential risks and develop mitigation strategies to address them proactively.
• Resolve project-related issues promptly, leveraging technical knowledge and project management best practices.
• Track project performance using appropriate tools and techniques, ensuring transparency and accountability.
• Prepare and present detailed project reports, highlighting progress, challenges, and next steps to stakeholders.
• Organize and deliver services on a cross-section of complex projects.
• Contribute to the development of business and vendor relationships.
• Support pre-sales, RFPs, and proposals.
• Manage senior-level client relationships.
• Serve as a Subject Matter Expert, adding experienced insights into client challenges.
• Manage solutions, delegate resources, and ensure quality assurance principles are met across projects and deliverables.
• Lead and support delivery teams and staff.
• Actively participate in staff recruitment and retention activities, providing input and guidance into the staffing process.
• Present and sell ideas to various client audiences, both technical and non-technical.

Requirements

• Bachelor's degree in computer science, information systems, or other technology-related field.
• 10+ years of information technology experience.
• Must be legally authorized to work in the United States without the need for employer sponsorship.

Benefits

• Discretionary annual incentive program based on individual and organizational performance.
• Professional development opportunities including mentorship and formal development programs.