Program Manager

Helm International Limited - Plymouth, MI

Full-time - Mid Level

Plymouth, MI

Broadcasting and Content Providers

About the position

The Program Manager role at Helm involves executing account and program requirements as outlined in the statement of work. This position is crucial for facilitating day-to-day operations between internal departments and external clients, ensuring that program standards exceed expectations in quality, efficiency, and budget. The role is hybrid, requiring three days in the office and two days of work from home, and is centered around a culture of accountability, integrity, and results.

Responsibilities

• Program coordination and implementation
• Program specific product sourcing
• Maintain project standards
• Inventory maintenance
• Create presentations
• Generate reports
• Provide customer service
• Collaborate with internal departments and external clients
• Support Account Manager in facilitating accounts receivable
• Manage product presentations and approvals
• Measure program metrics
• Facilitate internal cross-functional action plans and status meetings
• Facilitate purchase orders for spot buys
• Perform file maintenance and new product adds
• Prepare and facilitate requests for inventory maintenance
• Prepare and respond to quotes for projects and/or orders
• Monitor projects, open orders, and/or customer issue log
• Occasional travel as required to oversee projects

Requirements

• Bachelor's degree in related discipline
• Minimum 2 years project/program management experience
• Proficient computer skills including Microsoft Office, Email and Web
• Strong organizational skills and attention to detail
• Effective project management skills
• Effective communication skills both written and verbal
• Outstanding customer service skills

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching