Program Manager

Lumen Solutions Group Inc. - Baltimore, MD

Full-time - Mid Level

Remote - Baltimore, MD

About the position

The Program Manager will oversee the consolidation of member contact preferences and data into a single system to enhance compliance and member engagement. This role involves managing large-scale data-centric initiatives while collaborating with IT, Data Teams, and business units to achieve business outcomes. The ideal candidate will exhibit strong leadership and effective communication skills, along with the ability to manage multiple stakeholders in a fast-paced environment.

Responsibilities

• Manage end-to-end program oversight for data consolidation and compliance initiatives.
• Coordinate with IT, Data Teams, and business stakeholders to centralize member preference/contact data into a unified repository.
• Ensure alignment of program goals with compliance mandates and organizational objectives.
• Identify opportunities for process improvement and implement enhancements to maximize ROI and customer satisfaction.
• Oversee financials, resource allocation, and risk mitigation for program budgets up to $2M.
• Foster a collaborative culture among project teams in a matrixed environment to drive successful outcomes.

Requirements

• Bachelor's degree in Business Management or a related field (or an additional 4 years of relevant work experience in lieu of a degree).
• 8+ years in program/project management with a focus on data-centric initiatives.
• Strong background in data management, including data lakes, repositories, and integration projects.

Nice-to-haves

• Experience with platforms like Snowflake, enterprise systems, and large-scale data repositories.
• PMP Certification or SAFe Certification.
• Master's degree in a related field.