Program Manager

Ahold - Salisbury, NC

Full-time - Mid Level

Remote - Salisbury, NC

Food and Beverage Retailers

About the position

The Program Manager role at Ahold Delhaize USA is focused on leading large, complex, and high-risk strategic projects and programs. This position requires a blend of strategy and project management skills to ensure the delivery of business value within defined time, scope, and budget. The Program Manager will work closely with executive stakeholders and the Portfolio team to develop project approaches, maintain transparency, and provide guidance throughout the project lifecycle. The role supports multiple projects within the ADUSA strategic portfolio, emphasizing interdependencies and alignment with overarching business strategies.

Responsibilities

• Engages with Strategy Managers, Project Managers, Business Leads, Executive Sponsors and project teams to establish baseline project objectives, scope, schedule, budget and resources.
• Works with business leads and executive sponsors to ensure alignment of project/program scope and overarching ADUSA strategy.
• Participates in development of the project charter, obtains stakeholder approval, and manages scope changes over the duration of the project.
• Participates in the development of project governance, ensuring information remains current and teams are held accountable.
• Develops and maintains project plans for each project/program within PPM tool for ADUSA Portfolio managed initiatives.
• Develops and maintains risk/assumptions/issues/dependencies for each initiative to track actions, issues, and risks to resolution.
• Develops consolidated, standard, and accurate initiative status reporting that provides transparency to project/program progress.
• Identifies and engages in opportunities to further project management skill set and shares knowledge across the broader team.
• Provides clear and concise written and verbal communication.
• Facilitates meetings in a professional and efficient manner, demonstrating best practices for meeting management.
• Acts as an objective party, challenging when necessary to provide transparency to project stakeholders.
• Facilitates dialogue between business stakeholders to resolve conflict.
• Identifies and escalates critical issues and risks to project sponsors or business leads in a timely manner.
• Manages and maintains all project documents within the project's SharePoint.
• Liaises with Organizational Effectiveness teams to develop and implement change management strategies and plans.

Requirements

• Bachelor's Degree in Business or related field or equivalent professional work experience/certification.
• 3+ years' experience leading project work and/or teams.
• Experience leading and enabling capabilities/features/functionality within project management software.
• Demonstrated experience driving business vision and strategy and helping create strategic roadmaps.
• Proven ability to influence cross-functional teams and build influence across internal teams without formal authority.
• Strong communication skills both verbal and written.
• Ability to understand new concepts quickly and work in a fast-paced dynamic work environment.
• Excellent planning, analytical, organizational, problem-solving, time management, presentation, verbal and written communication skills.
• Ability to travel up to 25% of time.

Nice-to-haves

• Master's degree in Business or related field or demonstrable equivalent.
• Experience working in both Predictive/Waterfall and Agile/Adaptive delivery environments.
• Project Management/PMO experience.
• PMP Certification.

Benefits

• Flexible/hybrid work schedule with 3 in-person days and 2 remote days.
• Opportunities for professional development and continuous learning.
• Support for diversity, equity, inclusion, and belonging in the workplace.