Program Manager

$39,000 - $43,000/Yr

Best Buddies International - Albany, NY

Full-time - Entry Level

Albany, NY

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Program Manager at Best Buddies International is responsible for driving the organization's mission forward by engaging with communities through school and community-based Friendship Programs. This role focuses on supporting volunteers and participants, ensuring a high-quality experience, and fostering inclusive communities for individuals with intellectual and developmental disabilities (IDD). The Program Manager serves as a key point of contact, providing resources, training, and communication to enhance participation and engagement in Best Buddies initiatives.

Responsibilities

• Support chapters through direct and consistent communication using virtual networks, online platforms, and in-person meetings.
• Provide mission-focused guidance and support to chapter members and volunteers to ensure they are working towards overall mission outcomes.
• Provide information on web-based resources and other training opportunities.
• Responsible for tracking all reporting and chapter updates using online platforms.
• Understand and communicate programmatic goals, responsibilities, and risk policies to ensure all volunteers operate within guidelines.
• Track and provide support for volunteers to grow with the organization throughout their academic career and post-secondary, including the Best Buddies Jobs program.
• Manage state citizen matches and support/cultivate corporate chapters.
• Host community trainings to promote awareness of and engagement in Best Buddies mission.
• Work in partnership with local, state, and national teams to support awareness and promotion of Best Buddies on social media and through other marketing efforts.
• Represent Best Buddies programs through public speaking, community involvement, and other initiatives.
• Advance local, state, and national fundraising efforts by providing direct support and engaging volunteers.
• Attend and provide direct support to state fundraising events and national events, as requested.
• Maintain data integrity and tracking in all systems.

Requirements

• Bachelor's degree or 2 years relevant experience in volunteer management; Best Buddies program experience a plus.
• Comfortable engaging with people with IDD, including youth and adults.
• Adaptable and able to quickly and effectively develop and balance multiple relationships.
• Basic project and time management skills.
• Strong oral and written communication skills.
• Strong initiative, drive for results, and self-assessment skills.
• Ability to work independently and as part of a team.
• Clear understanding of multiple communication platforms and proficient use of social media.
• Familiarity with Microsoft Office Suite.
• Willing and able to travel frequently, use personal cell phone, and work evenings and weekends as necessary to accomplish job responsibilities.
• Access to an automobile with applicable insurance or other reliable transportation.

Benefits

• Comprehensive and generous benefits program including financial security, health and wellness, and time off.