Program Manager

$76,671 - $142,065/Yr

United States Department of the Treasury - Chamblee, GA

Part-time,Full-time - Mid Level

Onsite - Chamblee, GA

Executive, Legislative, and Other General Government Support

About the position

The Program Manager position at the Department of the Treasury involves overseeing the Taxpayer Services Division, managing departmental goals, and ensuring effective program implementation. The role requires strong leadership skills to direct subordinate managers and supervisors, evaluate program effectiveness, and improve operational efficiency. This is a permanent, full-time position with no travel requirements, located in Chamblee, GA, and is open to current federal employees within the agency.

Responsibilities

• Define business goals and develop work plans with short and long-term priorities.
• Direct, coordinate, and oversee work plans through subordinate managers and supervisors.
• Assign work based on priorities and employee capabilities.
• Evaluate program implementation and effectiveness.
• Provide guidance and counsel to subordinates on administrative and technical problems.
• Manage relationships with functional executives and other agency officials.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers.
• Serve as the reviewing official on evaluations and performance recognition or disciplinary actions.
• Manage and resolve group grievances and employee complaints.
• Make decisions on routine and non-routine personnel-related actions.
• Serve as a coach and mentor to subordinate managers and employees.
• Initiate ways to improve departmental efficiency and quality of work.

Requirements

• One year of specialized experience equivalent to the next lower level in the Federal Service.
• Experience applying management techniques and principles for optimal resource utilization.
• Experience in compliance programs and staff hour planning methods.
• Experience with work systems affecting workflow, production, and quality.
• Experience in budget and fiscal methods for maintaining an organization.
• Experience applying communication techniques for effective interaction with customers.
• Experience applying regulations and guidance for program planning and implementation.

Nice-to-haves

• Experience in a federal agency environment.
• Knowledge of IRS operational procedures and policies.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Retirement benefits
• Paid holidays
• Flexible work schedule options
• Telework eligibility as determined by agency policy