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University of Houston - Houston, TX

posted 3 months ago

Full-time - Entry Level
Onsite - Houston, TX
Educational Services

About the position

The Program Manager 2 for Hotel Administration at the University of Houston is responsible for overseeing the daily operations of a large university program or department, specifically supporting the Hilton University of Houston. This role involves managing staff, fiscal activities, and program procedures, while ensuring compliance with Hilton corporate standards. The position requires strong organizational and communication skills to effectively coordinate meetings, travel arrangements, and procurement activities.

Responsibilities

  • Manage the day-to-day operations of the hotel program, including supervision of staff and student workers.
  • Plan and develop procedures for administering the hotel department.
  • Manage fiscal activities, including procurement and budget analysis.
  • Provide guidance to subordinate staff and evaluate their performance.
  • Prepare research reports, funding proposals, and operational manuals.
  • Create and review reports of expenditures and activities.
  • Administer grants and related communications, scholarships, and operations.
  • Develop, implement, and maintain policies and procedures for the hotel.
  • Serve as the procurement coordinator and P-card holder for the hotel.
  • Process travel requests and reimbursement vouchers for hotel staff.
  • Train hotel staff on mandated corporate courses and ensure compliance with audits.
  • Monitor access to Hilton systems by staff and faculty.

Requirements

  • Bachelor's degree in a relevant field or equivalent specialized training.
  • Minimum of one year of directly job-related experience.

Nice-to-haves

  • Experience in higher education and hospitality.
  • Familiarity with Hilton Hotels OnQ PMS software and other Hilton management software.
  • Experience with PeopleSoft and UH purchasing policies.
  • Knowledge of Hilton Hotels and Conrad N. Hilton College policies.
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