Program Services Manager - Provista Food Program

$77,400 - $127,600/Yr

Vizient - Irving, TX

Full-time

Irving, TX

Merchant Wholesalers, Nondurable Goods

About the position

The Program Services Manager for the Provista Food Program at Vizient, Inc. is responsible for managing operations and quality assurance of sourcing programs that enhance member value and drive contract commitment. This role involves promoting program optimization to deliver value to both members and suppliers, focusing on sales enablement, revenue growth, and effective contract utilization.

Responsibilities

• Manage program's overarching structure, processes, and procedures to accomplish objectives, with guidance.
• Provide training to internal and external stakeholders on program components.
• Support contracting teams to negotiate contracts, drive contract utilization, and implement/onboard members into key programs.
• Identify member and supplier targets for new business via outreach; research and identify opportunities for new value propositions and new capabilities, with supervision.
• Manage member/supplier issues, adjustments, and ad hoc requests, with guidance.
• Schedule and participate in periodic business reviews with key suppliers/distributors and members.
• Support the engagement of councils and panels to gather member feedback, contracting decisions, and best practices.
• Track program success metrics and deliverables.
• Monitor program goal achievement, including financial incentives, participation, contract utilization, and signup.
• Track program revenue and sales and conduct market basket analysis to identify cost savings for members to convert business to Vizient programs.
• Act as an operational liaison to field questions from internal and external stakeholders for sales opportunities and communicating program impact.

Requirements

• Relevant degree preferred.
• 2 or more years of relevant food distribution experience required.
• Analytical, organized with exceptional attention to detail required.
• Excellent verbal and written communication skills required.
• Excel proficiency strongly preferred.
• Action oriented, high initiative, good problem-solving skills, and independent thinking.
• Demonstrate exceptional collaboration and service orientation.
• Willingness to travel.

Benefits

• Comprehensive benefits plan
• Incentive eligibility