Program Specialist (Clerk Specialist)

$36,629 - $53,789/Yr

State Of Iowa - Des Moines, IA

Full-time - Entry Level

Des Moines, IA

Executive, Legislative, and Other General Government Support

About the position

The Program Specialist position at the Iowa Department of Public Safety (DPS) involves executing administrative functions for the Private Security, Private Investigative, and Bail Enforcement Agency licensing programs. This role is crucial in maintaining the integrity and efficiency of the licensing process, ensuring compliance with statutory laws and administrative rules, and providing support to the Weapons Permit Program.

Responsibilities

• Execute numerous administrative functions for Private Security, Private Investigative, and Bail Enforcement Agency licensing program.
• Acquire and maintain working knowledge of statutory law and administrative rules governing licensing program.
• Receive high volumes of sensitive, confidential information submitted in licensing applications.
• Scan, crop, edit, and ingest applicant photos into a licensing database.
• Enter data and initiate background checks.
• Submit fingerprint cards for national criminal history checks and log such submissions.
• Prepare and maintain extensive documentation of all licensing information.
• Develop and maintain systems and procedures to securely store, organize, and catalog high volumes of sensitive and confidential information.
• Provide administrative support to the Weapons Permit Program, including organizing and distributing supplies and materials.
• Assist Sheriff's Offices with basic weapons permit application process questions.
• Process and deliver outgoing mail, including certified mail.
• Receive and date stamp incoming mail, including sensitive information submitted by licensing applicants.
• Provide front desk coverage as needed.

Requirements

• Firearms License
• Mid-level organizational skills
• Under 1 year of relevant experience