Program Support Assistant (OA)

$44,117 - $57,354/Yr

United States Department of Veterans Affairs - Boulder, CO

Part-time,Full-time - Entry Level

Onsite - Boulder, CO

Administration of Human Resource Programs

About the position

The Program Support Assistant (OA) position is located within the Readjustment Counseling Service and is primarily responsible for providing administrative and clerical support to a multi-disciplinary team that assists veterans with readjustment issues. The incumbent serves as the sole administrative support on-site, managing various administrative, fiscal, and supply functions essential for the effective operation of the Vet Center team.

Responsibilities

• Provide administrative support to the Vet Center team, including managing correspondence and inquiries via phone, email, and mail.
• Utilize Microsoft Office Suite to create documents, presentations, and spreadsheets, and maintain databases for Vet Center data.
• Ensure all office equipment is operational and coordinate repairs or replacements as necessary.
• Maintain a welcoming environment in the front lobby, ensuring cleanliness and organization.
• Develop and maintain tracking systems for assigned programs or projects, and assist staff with copying, scanning, and faxing as needed.
• Create and maintain promotional materials such as brochures and pamphlets in compliance with branding guidelines.

Requirements

• One year of specialized experience equivalent to the GS-05 grade level in federal service, involving administrative tasks and use of word processing software.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience in managing databases and creating reports using various software tools.

Nice-to-haves

• Experience in a healthcare or counseling environment.
• Familiarity with veteran services and support programs.

Benefits

• Access to a comprehensive benefits package as a federal employee, including health insurance, retirement plans, and paid leave.