Program Support Asst (OA)

United States Department of Veterans Affairs • Johnson City, TN

434d • $49,025 - $63,733 • Onsite

About The Position

The Program Support Assistant (OA) position at the James H. Quillen VA Medical Center is responsible for providing comprehensive administrative and support services to the Surgery Service. This role involves managing data elements that contribute to the productivity and efficiency of outpatient clinics and operating rooms, as well as serving as the primary administrative support for various surgical programs. The incumbent will collaborate with medical staff and manage complex administrative tasks to ensure optimal patient care outcomes.

Requirements

• U.S. Citizenship is required.
• Current Federal employees must meet time-in-grade requirements for GS-07 position.
• Strong administrative and program management skills.
• In-depth knowledge of medical and surgical terminology.
• Experience in interdisciplinary collaboration with healthcare professionals.

Nice To Haves

• Experience with VistA software package management.
• Knowledge of procurement processes for medical equipment and services.

Responsibilities

• Manage multiple data elements contributing to productivity and efficiency of Surgery Service outpatient clinic and operating rooms.
• Serve as the primary ADPAC for Surgery Service.
• Provide administrative support for the Da Vinci robotic surgery program.
• Assist the Chief of Surgery Service with accessing data for performance and utilization improvement processes.
• Provide complex administrative support associated with surgical operative procedures through the Peri-Op system and surgical clinics.
• Prepare and submit business plans and equipment procurement packages.
• Act as the primary liaison between Office of Information Technology specialists and Health Informatics Specialists for troubleshooting and problem resolution.
• Conduct training for users and stakeholders on various software packages.

Benefits

• Access to a comprehensive benefits package as a federal employee.
• Eligibility for annual leave accrual based on years of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed