Program Support Director

$71,000 - $71,000/Yr

Mab Community Services - Belmont, MA

Full-time - Mid Level

Belmont, MA

Social Assistance

About the position

The Program Support Director (PSD) at MAB Community Services is responsible for overseeing the development, management, and administration of person-centered supports for participants in cluster homes. The PSD plays a crucial role in facilitating interdisciplinary teams to enhance personal growth and community participation for participants. This position involves staff leadership, quality assurance, and program management to ensure compliance with policies and effective service delivery.

Responsibilities

• Provide oversight for assigned Residential Coordinators.
• Facilitate interdisciplinary teams for participant support.
• Conduct routine supervision meetings with Residential Coordinators.
• Conduct performance appraisals and address employee relations issues.
• Ensure program compliance with MAB and State Agency Policies and Procedures.
• Monitor ISP documentation and provide feedback to Residential Coordinators.
• Act as a liaison to internal and external stakeholders.

Requirements

• Bachelor's degree from a four-year college or university or equivalent experience.
• At least one year of supervisory experience.
• Strong critical thinking and written communication skills.
• Ability to communicate effectively in crisis situations.
• Strong interpersonal skills and leadership abilities.
• Valid MA driver's license.

Nice-to-haves

• Experience in discharge planning.
• Familiarity with DDS regulations and ISPs.
• Experience in crisis intervention.

Benefits

• Competitive salary of $71,000 per year.
• Assistance with obtaining required certifications (MAP, CPR, First Aid).