Program Support Director

$71,000 - $71,000/Yr

Mab Community Services - Boston, MA

Full-time - Senior

Boston, MA

Social Assistance

About the position

The Program Support Director (PSD) at MAB Community Services is responsible for overseeing the development, management, and administration of person-centered supports for participants in cluster homes. The PSD plays a crucial role in facilitating interdisciplinary teams to enhance personal growth and community participation for participants. This position involves leadership, quality assurance, and administrative responsibilities to ensure compliance with policies and effective program management.

Responsibilities

• Provide oversight for assigned Residential Coordinators.
• Facilitate interdisciplinary teams to maximize opportunities for participants' personal growth.
• Conduct routine supervision meetings with assigned Residential Coordinators.
• Conduct performance appraisals and address employee relations issues.
• Ensure program compliance with MAB and State Agency Policies and Procedures.
• Monitor ISP documentation and provide feedback to Residential Coordinators.
• Act as a liaison to internal and external stakeholders.

Requirements

• Bachelor's degree from a four-year college or university or equivalent experience.
• At least one year of supervisory experience.
• Strong critical thinking and written communication skills.
• Ability to communicate effectively in crisis situations.
• Strong interpersonal skills and leadership abilities.
• Valid MA driver's license.

Nice-to-haves

• CPR Certification
• Experience in discharge planning
• Familiarity with DDS regulations and ISPs.

Benefits

• Competitive salary of $71,000 per year
• Support for obtaining required certifications such as MAP, CPR, and First Aid.