Program Test Analyst Lead - Financial Crimes

$109,130 - $208,580/Yr

USAA - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Credit Intermediation and Related Activities

About the position

The Program Test Analyst Lead at USAA plays a crucial role in supporting the Bank Financial Crimes Shared Services Team, focusing on Anti-Money Laundering (AML), Fraud, and Disputes. This position involves leading the testing program operations, ensuring quality and compliance throughout the project lifecycle, and collaborating with various stakeholders to deliver effective testing strategies. The role requires a strong understanding of banking products, regulatory requirements, and the ability to guide junior team members in a fast-paced environment.

Responsibilities

• Lead and influence projects related to User Acceptance Testing (UAT) and manage the program for assigned areas of expertise.
• Schedule and implement specific test activities that upgrade systems to align with business objectives and compliance requirements.
• Serve as a subject matter expert for cross-functional team members on UAT projects, including automation and IT initiatives.
• Draft and maintain policies for infrastructure and software testing activities, coordinating approvals as necessary.
• Work with business partners to understand regulatory implications and ensure test plans meet business requirements.
• Provide direction on the release of testing scenarios for system upgrades that align with business objectives.
• Translate complex business challenges into solution proposals and communicate recommendations to business partners.
• Monitor the progress of all phases of UAT, analyze test results, and ensure all testing is completed prior to releases.
• Serve as a resource to less experienced team members on escalated issues and share knowledge with the team.
• Develop and monitor reporting standards, delivering testing updates to management and making recommendations to stakeholders.

Requirements

• Bachelor's degree or 4 years of related experience in lieu of a degree.
• 8 years of relevant business applications and support experience, including software or quality assurance testing in a financial services organization.
• Extensive experience in Agile Methodology and the Testing/UAT role with agile projects.
• Proven experience leading end-to-end testing validations from inception to production.
• Ability to communicate and effectively write testing rules, standards, and scripts.
• Extensive knowledge of Software Testing Life Cycle, Project Testing Lifecycle, and Test Management tools.
• Expertise in Banking products and services.
• Strong knowledge of U.S. banking laws and regulations.

Nice-to-haves

• Experience working in banks, financial institutions, or fintech.
• Experience in financial crimes such as Fraud or AML, or in another Bank Risk and Compliance domain.
• Experience in User Acceptance Testing or as a Product Owner or Scrum Master on an Agile Team.
• Basic project management skills, such as leading meetings and driving action items.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance and parental benefits.
• Adoption assistance.
• Paid time off program with paid holidays and 16 paid volunteer hours.
• Various wellness programs.
• Career path planning and continuing education support.