Programmer/Systems Analyst

Jackson Walker Llp - Dallas, TX

Full-time

Dallas, TX

Professional, Scientific, and Technical Services

About the position

The Programmer/Systems Analyst is responsible for the design, development, and testing of custom enterprise applications, utilities, and system integration tools within the IT department. This role involves collaborating with project sponsors to define project scopes, managing the application lifecycle, and ensuring that the developed applications meet business needs effectively.

Responsibilities

• Work with project sponsors to define the scope of work and functional specifications for custom applications.
• Manage the life cycle of the custom application including design, coding, debugging, testing, and maintenance.
• Design and develop the code necessary to satisfy the agreed-on functional specifications.
• Document, track and resolve all software-related bugs for the custom applications.
• Document, track and implement approved design and feature modifications and enhancements.
• Perform a complete analysis of the business issue to ensure that the application being requested will meet the business needs.
• Coordinate with the Director of Information Technology and other IT staff to allow for proper training, support, and operation of the custom application.
• Document and transfer appropriate knowledge to the Support Center and Network Operations staff to allow for day-to-day troubleshooting tasks and operational functionality.

Requirements

• Thorough knowledge of complex automated information systems management, typically acquired through a Bachelor's degree in MIS, computer science, or business administration, or equivalent experience.
• Ability to travel locally and nationally via private or public conveyance to manage the law office's technology systems.
• Interpersonal skills necessary to communicate and follow instructions effectively from a diverse group of clients, attorneys, and staff.
• Ability to communicate in person, by e-mail, and telephone with courtesy and tact.
• Regular full-time attendance, including being available to work unscheduled overtime hours, is essential.