Programmer

Everstaff - Westlake, OH

Full-time

Westlake, OH

Administrative and Support Services

About the position

The IT Support & Development Specialist is a full-time role that combines software development, SQL expertise, hardware management, and IT support. This position is crucial for maintaining and improving the technological infrastructure across various business areas, ensuring reliability and performance.

Responsibilities

• Design, build, and maintain robust software applications and solutions tailored to business needs.
• Collaborate with cross-functional teams to gather requirements, design new features, and implement solutions.
• Diagnose and resolve issues in software applications to enhance performance and user experience.
• Stay abreast of the latest industry trends and emerging technologies, offering recommendations for improvements.
• Design, optimize, and manage complex SQL databases, ensuring efficient queries and data structures.
• Develop scalable data models and create well-structured schema designs.
• Conduct data analysis and generate insightful reports for stakeholders and clients.
• Ensure data accuracy, security, and compliance with industry standards and best practices.
• Manage and maintain hardware assets, including servers, desktops, workstations, and networking equipment.
• Install, configure, and maintain hardware components and peripherals as part of routine operations.
• Troubleshoot hardware-related issues and coordinate necessary repairs or replacements.
• Establish and enforce IT policies and procedures for hardware usage, maintenance, and security.
• Provide technical support for both software and hardware issues, ensuring timely resolution.
• Respond to IT helpdesk requests and escalate unresolved issues to appropriate resources.
• Maintain thorough documentation of IT systems, configurations, and procedures for operational continuity.
• Assist in the planning, implementation, and deployment of IT infrastructure projects.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
• Proven experience in software development with proficiency in programming languages such as VB, VB.NET, C#, and others.
• Expertise in SQL programming, database design, optimization, and management (SQL Server, Oracle, MySQL, etc.).
• Strong understanding of hardware components, networking protocols, and IT system administration.
• Hands-on experience with IT support, including troubleshooting and resolving software and hardware issues.
• Excellent problem-solving abilities and a proactive approach to addressing challenges.
• Strong interpersonal and communication skills to interact with team members and stakeholders at all levels.

Nice-to-haves

• Certifications in relevant technologies (e.g., Microsoft Certified Professional, CompTIA A+).
• Experience with cloud computing platforms such as AWS, Azure, or Google Cloud.
• Familiarity with agile development methodologies and project management tools.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Accident insurance
• Life insurance
• Disability insurance
• Cancer insurance