Shazam - Des Moines, IA

posted 4 months ago

Full-time - Entry Level
Hybrid - Des Moines, IA
Credit Intermediation and Related Activities

About the position

SHAZAM is seeking a Project Coordinator (EFTI - Issuer) to join our team in Des Moines, IA. This hybrid position is integral to our mission of strengthening community financial institutions. As a Project Coordinator, you will assist with processing requests from financial institutions, data processors, and other customers for new or additional services. Your role will involve executing paperwork, coordinating work between third parties, and supporting project managers throughout the project lifecycle. You will be responsible for facilitating the completion of tasks and ensuring effective communication with other departments and vendors to maintain project schedules. In this position, you will manage application systems and project planning, including estimating, tracking, and management that aligns with the objectives set by project sponsors and company executives. You will collaborate with core software providers and middleware vendors to enhance system integration between SHAZAM and our customers' core systems. Additionally, you will provide escalation support to Client Support and other internal areas as needed, ensuring compliance with ISO standards and maintaining real-time and batch processing formats. At SHAZAM, we pride ourselves on our supportive, collaborative, and inclusive workforce. We prioritize your growth and development, offering numerous career learning and development opportunities. You will be surrounded by talented individuals and will have the chance to make a real difference in the company as we work together to strengthen community financial institutions.

Responsibilities

  • Facilitate the completion of tasks and communicate with other departments and vendors to ensure project schedules are met.
  • Manage application systems and project planning, including estimating, tracking, and management consistent with project sponsor and company executives' objectives.
  • Collaborate with core software providers and middleware vendors to enhance system integration between SHAZAM and customer core systems.
  • Provide escalation support to Client Support and other internal areas to ensure compliance with ISO standards and maintain real-time and batch processing formats.

Requirements

  • Project coordination or related industry experience preferred, banking experience a plus.
  • Strong verbal and written communication skills.
  • Attention to detail and accuracy.
  • Ability to work in a deadline-driven environment, quickly adapting to change and prioritizing needs.

Benefits

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Flexible spending and health savings accounts
  • Life insurance and short- and long-term disability provided at no cost
  • Time away from work - PTO, VTO, paid parental leave, and company holidays
  • Educational assistance
  • Professional Certification Bonus program
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