Shazam - Des Moines, IA
posted 4 months ago
SHAZAM is seeking a Project Coordinator (EFTI - Issuer) to join our team in Des Moines, IA. This hybrid position is integral to our mission of strengthening community financial institutions. As a Project Coordinator, you will assist with processing requests from financial institutions, data processors, and other customers for new or additional services. Your role will involve executing paperwork, coordinating work between third parties, and supporting project managers throughout the project lifecycle. You will be part of a supportive and collaborative environment that values your growth and development, allowing you to make a real difference in the company. In this role, you will facilitate the completion of tasks and maintain communication with other departments and vendors to ensure project schedules are met. You will be responsible for application systems and project planning, which includes estimating, tracking, and managing projects in alignment with the objectives set by project sponsors and company executives. Additionally, you will work closely with core software providers and middleware vendors to enhance their systems for better integration between SHAZAM and our customers' core systems. Providing escalation support to Client Support and other internal areas will also be a key part of your responsibilities, ensuring compliance with ISO standards and maintaining real-time and batch processing formats. At SHAZAM, we pride ourselves on our culture of respect, teamwork, and integrity. We are committed to fostering a diverse workforce and providing opportunities for career learning and development. As a member of our team, you will be surrounded by talented individuals who share a passion for community financial institutions and are dedicated to delivering unmatched customer service.