Project Coordinator-- emobility/ebike Programs

APTIM - Sacramento, CA

Full-time - Entry Level

Remote - Sacramento, CA

1,001-5,000 employees

Heavy and Civil Engineering Construction

About the position

The Project Coordinator for APTIM's Energy Transition team will serve as a customer service representative for E-bike Rebate Programs and new e-mobility initiatives. This role focuses on providing program services, support, and analysis to increase the adoption of e-bikes and electric vehicles (EVs) through incentive programs. The position may be fully remote but requires occasional in-office attendance. The coordinator will ensure accurate project information, maintain workflows, and communicate with stakeholders while managing customer incentive reviews and supporting project tasks.

Responsibilities

• Provide customer service and administrative support for E-bike Rebate Programs and e-mobility initiatives.
• Develop and maintain customer relationships through email and outbound calls.
• Review project application forms for compliance with program policies and procedures.
• Maintain and update system databases accurately.
• Assist with project reporting, scheduling, and issue resolution as needed.
• Develop relationships with program partners to address their needs.
• Conduct QA/QC of program processes and protocols, offering design improvements and recommendations.
• Track program performance and metrics through contract reporting.
• Ensure compliance with APTIM and client quality and safety policies.

Requirements

• Associate or bachelor's degree from an accredited institution or equivalent work experience.
• 1-3 years of program/project experience related to energy program management or administrative oversight.
• Effective communication skills and experience with client engagement.
• Proficiency in Microsoft Office and CRM systems.
• Quantitative and analytic capabilities including report writing and spreadsheet analysis.
• Strong critical thinking skills with the ability to analyze situations and recommend solutions.
• Detail-oriented with excellent time management and project management skills.

Nice-to-haves

• 1+ years' experience with energy efficiency programs or EV infrastructure.
• 2-4 years of previous office experience.
• Fluency in Spanish, Mandarin Chinese, or Vietnamese is highly preferred.

Benefits

• Investment into personal and professional development.
• Respect and flexibility to balance work and life.
• Opportunity to work on impactful clean energy projects.