Project Coordinator, Field Installation (Temporary, 3-6 months)

$49,920 - $49,920/Yr

Rome Research Corporation - New Hartford, NY

Full-time - Entry Level

Remote - New Hartford, NY

Professional, Scientific, and Technical Services

About the position

The Project Coordinator at PAR Technology is responsible for overseeing the implementation of Point-of-Sale (POS) hardware and software for Quick Serve and Fast Casual Restaurants. This role involves coordinating customized configurations, engaging with internal teams and external stakeholders, and ensuring project success within defined scopes of work. The Project Coordinator acts as the primary contact for clients during the Deployment phase, driving the implementation process from initiation to completion, and plays a crucial role in enhancing customer satisfaction and company success.

Responsibilities

• Serve as the primary contact for clients during deployment, providing regular updates on implementation progress.
• Coordinate implementation schedules, ensuring consensus with clients and dispatching qualified installers.
• Oversee shipments of hardware to ensure timely delivery for scheduled installations.
• Develop and distribute implementation status reports to internal teams and clients.
• Maintain strong communication with internal departments, customers, and third-party vendors to resolve concerns efficiently.
• Act as a liaison between customers and PAR management, addressing issues and reporting progress to stakeholders.
• Collaborate in a matrixed team environment under the guidance of the Manager of Installation Services.
• Represent PAR in customer-facing meetings to ensure satisfaction and alignment with expectations.

Requirements

• Experience coordinating complex hardware implementations and field support, including scheduling and dispatching installers and ensuring hardware shipping and timely delivery.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Excellent client-facing and internal communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, SharePoint).
• Proven ability to manage timelines and details for multiple projects simultaneously.
• Analytical problem-solving skills and attention to detail.
• Adaptable to shifting priorities.
• Comfortable working independently and in team settings.
• Thrives under firm deadlines in dynamic environments.

Benefits

• Hourly rate of $24/hr USD commensurate with work location, experience, skills, certifications, education, and prior accomplishments.