Rome Research Corporation - Tampa, FL

posted 5 days ago

Full-time - Entry Level
Remote - Tampa, FL
Professional, Scientific, and Technical Services

About the position

The Project Coordinator, Field Installation role at PAR Technology involves overseeing the implementation of Point-of-Sale (POS) hardware and software for Quick Serve and Fast Casual Restaurants. This temporary position focuses on coordinating customized configurations, engaging with internal teams and external stakeholders, and ensuring project success within defined scopes of work. The coordinator acts as the primary contact for clients during the deployment phase, managing work orders, validating configurations, scheduling installations, and ensuring timely delivery of equipment.

Responsibilities

  • Serve as the primary contact for clients during deployment, providing regular updates on implementation progress.
  • Coordinate implementation schedules, ensuring consensus with clients and dispatching qualified installers.
  • Oversee shipments of hardware to ensure timely delivery for scheduled installations.
  • Develop and distribute implementation status reports to internal teams and clients.
  • Maintain strong communication with internal departments, customers, and third-party vendors to resolve concerns efficiently.
  • Act as a liaison between customers and PAR management, addressing issues and reporting progress to stakeholders.
  • Collaborate in a matrixed team environment under the guidance of the Manager of Installation Services.
  • Represent PAR in customer-facing meetings to ensure satisfaction and alignment with expectations.

Requirements

  • Experience coordinating complex hardware implementations and field support, including scheduling and dispatching installers and ensuring hardware shipping and timely delivery.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Excellent client-facing and internal communication skills.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, SharePoint).
  • Proven ability to manage timelines and details for multiple projects simultaneously.
  • Analytical problem-solving skills and attention to detail.
  • Adaptable to shifting priorities.
  • Comfortable working independently and in team settings.
  • Thrives under firm deadlines in dynamic environments.

Benefits

  • Hourly rate of $24/hr USD commensurate with work location, experience, skills, certifications, education, and prior accomplishments.
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