Project Coordinator (Fresno, CA)

$57,200 - $59,280/Yr

Arborworks - Fresno, CA

Full-time

Fresno, CA

Administrative and Support Services

About the position

The Project Coordinator at ArborWorks is responsible for enhancing customer satisfaction and crew productivity within the vegetation management sector. This role involves coordinating tree crew appointments, managing customer communications, and ensuring that work is preplanned and executed efficiently. The position requires strong organizational skills and the ability to work independently while supporting the team in various operational tasks.

Responsibilities

• Provide outstanding customer service to improve customer satisfaction and crew productivity.
• Notify customers of upcoming work and set appointments for tree crews.
• Flag and paint trees for identification when needed.
• Deescalate refusal locations with the help of the General Foreman.
• Preplan work for crews and collect, track, and report all area tree trim production.
• Participate in production calls and assist with various specialist roles.
• Review and dispatch woodchip locations.
• Source data reports from different operating systems for billing purposes.
• Assist with the ERTC processes by ensuring all BMPs are followed and work is organized.
• Ensure crews understand and meet the scope of tree work in the field when on-site.
• Assist with new hire onboarding.

Requirements

• 6 months of vegetation management experience (preferred).
• Excellent organizational skills.
• Strong customer service skills.
• Demonstrated strong verbal and written communication skills.
• Competent computer skills including Microsoft Office Suite.
• Experience working with integrated data collection software/hardware.
• Self-motivated, organized, and production-oriented.
• Comfortable working independently and managing a geographical area for vegetation-related activities.
• Ability to work with stakeholders, utility customers, and line clearance vendors with excellent interpersonal skills.
• Multi-tasking and strong time management skills required.
• Valid Driver's License.