Project Coordinator, Growth & Engagement - Hybrid

$50,000 - $55,000/Yr

Informa - Boulder, CO

Full-time - Entry Level

Boulder, CO

Educational Services

About the position

The Project Coordinator, Growth & Engagement role at Informa Markets focuses on supporting the Market Integrity group within the New Hope Network and SupplySide businesses. This position involves managing customer interactions, coordinating projects, assisting with events, and tracking data to enhance processes. The ideal candidate is proactive, organized, and tech-savvy, aiming to drive growth and engagement across digital platforms and programs.

Responsibilities

• Support business goals by managing customer communications, onboarding, and increasing engagement with digital products and programs.
• Field customer inquiries and provide feedback for process improvements.
• Assist with project coordination, event preparation, and operational tasks.
• Draft and manage templates, SOPs, and reporting for workflow efficiency.
• Provide overflow support for team coordinators and assist with sustainability assessments.
• Prepare monthly reports and spreadsheets for tracking data and performance.
• Some travel to industry events may be required.

Requirements

• 2+ years of experience in administrative, project coordination, or customer support roles.
• Strong customer and stakeholder management experience.
• Excellent organizational and multitasking skills, with strong attention to detail.
• Proficiency in Microsoft Office, CRMs (e.g., Salesforce), and project management tools (ClickUp experience is a plus).
• Strong written and verbal communication skills, with a customer-focused approach.
• Ability to work independently, take initiative, and adapt to new technologies.
• Bachelor's degree in Business, Administration, or related field (preferred).

Nice-to-haves

• Interest in natural, healthy, and sustainable products.

Benefits

• 401k match
• Health insurance
• Vision insurance
• Dental insurance
• Parental leave
• Employee Stock Purchase Plan (ESPP) offering company shares at a minimum 15% discount
• 15 days PTO rising to 20 after three years and 25 after six years
• 10 national holidays
• Birthday leave day
• Opportunity to work from (almost!) anywhere for up to four weeks a year
• Strong wellbeing support through EAP assistance and mental health first aiders
• Free access to a wellness app
• Recognition for great work with global awards and kudos programs
• Career development opportunities with bespoke training and access to LinkedIn Learning courses
• Volunteering opportunities with charity match funding available.