Project Coordinator II

Lumen Technologies - Washington, DC

Full-time

Washington, DC

Telecommunications

About the position

The role at Lumen involves coordinating various assigned project activities that may include gathering and reviewing a variety of data using company resources, compiling and formatting data to a finished product, and obtaining necessary approvals to meet required management timelines. The successful candidate will possess a working knowledge of theory and practices within a recognized field, demonstrating specialized knowledge and skills. This position requires performing a variety of duties that involve different and unrelated steps and methods, working on assignments that require judgment and initiative within predetermined guidelines, and are subject to periodic review. In this role, the candidate will exchange information that requires some interpretation and/or persuasion to ensure proper action is taken. The candidate will partner with stakeholders to remove roadblocks and identify ways to improve processes that will enhance customer experience while reducing hand-offs. Additionally, ensuring adherence to project-related policies and processes is a critical responsibility of this position.

Responsibilities

• Coordinates various assigned project activities
• Gathers and reviews a variety of data using company resources
• Compiles and formats data to a finished product
• Obtains necessary approvals to meet required management timelines
• Possesses working knowledge of theory and practices within a recognized field
• Performs a variety of duties involving different and unrelated steps and methods
• Works on assignments requiring judgment and initiative within predetermined guidelines
• Exchanges information requiring some interpretation and/or persuasion
• Partners with stakeholders to remove roadblocks
• Identifies ways to improve processes that enhance customer experience and reduce hand-offs
• Ensures adherence to project-related policies and processes

Requirements

• Highly organized and detail-oriented
• Experienced with project management
• Able to prioritize multiple competing priorities
• Customer-focused
• Strong communication skills
• Initiative to identify problems and propose solutions
• Minimum 3 years related experience in specific area or equivalent

Nice-to-haves

• Experience with process improvement initiatives

Benefits

• Broad range of Health benefits
• Life insurance
• Voluntary Lifestyle benefits
• Other benefits and perks that enhance physical, mental, emotional and financial wellbeing